Frequently Asked Questions
Everything you need to know about your LAZ Skincare journey.
Are your products suitable for sensitive skin?
Yes, all LAZ Skincare products are dermatologically tested and formulated with gentle, non-irritating ingredients specifically designed for sensitive complexions.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of receipt for a full refund, even if it has been opened.
Are LAZ Skincare products cruelty-free?
Absolutely. We are committed to ethical beauty; none of our products or ingredients are tested on animals, and we are Leaping Bunny certified.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.